1. Introduction

This Privacy Policy explains how Master Consultancy Services (“MCS”, “we”, “our”, or “us”) collects, uses, and safeguards your information when you use our website or services. By engaging with us, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following information:

• Personal Information: Name, email, phone number, billing details, and identification documents when required.
• Payment Information: Data necessary to process payments via secure third-party gateways. We do not store credit/debit card or net banking details on our servers.
• Business Information: Details shared by you for registrations, filings, and compliance work.
• Technical Data: IP address, device type, browser, and website usage for analytics.

3. Use of Information

Your information may be used to:

• Deliver and improve our consulting services.
• Process payments and generate invoices.
• Communicate with you about updates, filings, and customer support.
• Meet legal and regulatory obligations.
• Enhance website performance and user experience.

4. Data Security

We adopt industry-standard security measures to protect your information. All online payments are processed through PCI-DSS compliant payment gateways, ensuring secure transactions.

5. Sharing of Information

We do not sell or rent your personal data. Information may be shared only:

• With government authorities or regulators for registrations and filings.
• With payment gateway providers and service partners for transaction and service fulfillment.
• When required by law, court order, or government directive.

6. Cookies & Tracking

Our website may use cookies and analytics tools to improve functionality and understand visitor behavior. You may disable cookies in your browser, though some features may not work properly.

7. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of data no longer required for service.
• Opt out of non-essential marketing communication.
• Raise data-related concerns by contacting us at support@emaster.in.

8. Retention of Data

We retain information only as long as necessary to provide services, meet legal obligations, or resolve disputes.

9. Updates to this Policy

This Privacy Policy may be updated from time to time to reflect changes in law or business practices. Updates will be posted here with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your data, please contact:

Master Consultancy Services
Email: support@emaster.in